Base and siting
A full 5,000 litre tank weighs about five tonnes, so it stands on a level, compacted base sized for that load.
Home / JoJo Tank Installation
JoJo tank installation in Durban comes down to the order things are connected in: the tank fills from the main, and the pump draws from the tank. That is the arrangement eThekwini's Water By-law spells out, and it keeps water pressure in the house when the street has none.
Tell us roughly how many people live in the house, where a tank could stand, and whether there is power near that spot. Those three answers set the size, the base and the pump.
JoJo has become the everyday word for an upright plastic tank, and the job is the same whichever make stands on the base. The tank is a container. The installation is everything around it.
A full 5,000 litre tank weighs about five tonnes, so it stands on a level, compacted base sized for that load.
Filled from the main through a float valve, with isolating valves on the inlet and outlet so either can be serviced.
Protection against running dry on the suction side, isolating valves either side, and a non-return valve on the outlet.
Set for the house and kept under the 600 kPa the by-law allows at any tap, so geyser valves are not left weeping.
A way to run the house straight off the main when the pump fails, so a pump fault never leaves you dry while the street has water.
A rainwater tank runs as its own system unless backflow into the municipal side is impossible, as the by-law requires.
A familiar way to spend money on water security and not get any is to buy the pump before the tank. A pump plumbed straight onto the incoming supply looks like the quick fix for weak pressure. On a rationed supply it is the wrong order, and in eThekwini it is not the arrangement the rules describe either.
eThekwini's Water By-law, in force since 10 February 2024, puts it in a single sentence. Section 52 says that if water is to be pumped from the supply system, it must be pumped from a storage tank fed by gravity from the main. The same section asks for protection against low pressure in the pump's suction pipe, an isolating valve on both sides of the pump, and a non-return valve in its outlet. Section 61 adds that nothing may be connected which damages the supply system through pressure surges.
Set that against how water actually reaches Durban homes and it stops reading like red tape. Since the April 2022 floods cut two of the four Molweni aqueducts, the City has rationed in published windows and throttled reservoir inlets to rebuild storage. A pump on the main during those hours is pulling at water that is not there, so it runs dry, and the low-pressure protection the by-law asks for exists to stop exactly that. A pump on a tank has water to work with for as long as the tank holds out.
The by-law is just as specific about the paperwork. Section 26 requires the Municipality's written approval before installation work starts, and section 28 has the drawings for that approval show every storage tank, its capacity and every pump. Section 31 bars anyone who is not a contractor or plumber registered with the Municipality from doing that work, and bars an owner from engaging someone who is not. Section 54 wants an isolating valve on the tank's inlet and another on its outlet, with nothing connected between those valves and the tank.
Before any tank is delivered, settle three things: where the pump draws from, what stops it running dry, and who applies to the City for approval. If the answers are the main, nothing, and nobody, the installation on offer is a pump with a tank standing beside it, not a backup supply.
Five things to settle before anything is delivered.
Sized on your own use, set on a proper base, and connected in the order the by-law lays out.
Daily use read off your municipal account, not a tank size picked because it happened to be on special.
The slab or stand is built for the filled weight, because that is the load it carries every single day.
Proven with the supply valve closed, which is the only test that shows it will carry the house through an outage.
Where the bypass is and how to use it, so a pump fault is an inconvenience rather than a dry house.
Cost first, then the City's rules, which decide more of the installation than people expect.
Five things make up the figure: the tank, the base it stands on, the pump set, the plumbing that ties it into the house, and the electrical supply to the pump. The tank is what people price first, and on a full backup installation it is rarely the whole story. Labour sits inside the trade's published national band of R450 to R850 an hour before VAT. Ask for those five as separate lines, because it is the only way to compare two quotes for what will actually be built.
eThekwini's Water By-law says an owner who wants installation work done must first obtain the Municipality's written approval, and the drawings submitted for it show every storage tank, its capacity and every pump. Repairs to an existing pipe or fitting are exempt, but a new tank tied into the house supply is not a repair. The work itself is reserved for a contractor or plumber registered with the Municipality. A tank that only catches rainwater and never touches the house plumbing is a different question, and the rainwater answer further down covers it.
Not under the by-law, and not usefully either. Section 52 says water that is to be pumped from the supply system must be pumped from a storage tank fed by gravity from the main. In practice, a pump drawing straight off the main during a rationing window is trying to pull water that is not arriving, so it runs dry, overheats and fails. A tank between the main and the pump solves the legal question and the mechanical one at the same time.
Start from your municipal account rather than a tank brochure. The bill shows kilolitres used over the billing period, and a kilolitre is 1,000 litres, so dividing by the number of days gives your household's daily use. Multiply that by the number of days you want to ride through, or by the fraction of a day an outage window takes, then add a margin. The second test is whether the tank can refill in the hours your supply is actually on, which matters most on throttled zones like the one on the Chatsworth page.
Anywhere that can carry it, which is a shorter list than it sounds. Water weighs about a kilogram a litre, so a full 5,000 litre tank puts roughly five tonnes on its base and a 2,500 litre tank half that. It needs a level, compacted base or a slab sized for the load, room for the inlet and the overflow, and a pump position that is dry, ventilated and near a power point. A tank raised on a stand gains some gravity pressure but multiplies the engineering, so a stand is designed rather than improvised.
An electric pump with no power gives you a full tank and no pressure. There are three honest answers. A tank set high enough can feed some outlets by gravity at low pressure. The pump can run from a battery backup or an inverter if the house already has one. Or you accept that the tank covers water outages but not the days when both go at once. Which of those makes sense depends on how often the two coincide at your address, and that is your call rather than ours.
Not into the municipal side. Section 77 of the by-law says no interconnection may be made between an installation carrying water supplied by the Municipality and one carrying water from another source, unless backflow into the municipal side cannot occur. In practice a rainwater system stays separate, feeding a garden, a toilet circuit or a washing machine on its own pipework, or it discharges into a storage tank through a proper air gap. A hose or a pipe joining rainwater to a municipal line is exactly what that section prohibits.
It will if the water keeps moving through it. When every litre the house uses passes through the tank on its way to the taps, the tank turns over daily. A standby tank that only opens during an outage can sit for weeks, and water that sits is where taste and quality problems begin. An opaque, sealed tank with a screened overflow and an occasional clean keeps it in good order. The design choice that matters most comes first: water flowing through the tank, not past it.
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Send the number of people in the house and a rough idea of where a tank could stand. The tank, base, pump and plumbing come back as separate lines.